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Troubleshooting Amazon Errors:
Updating Amazon's Production Catalog
Creating Offers and New Products
Feeds: A Better Way
The DataFeedWatch Solution
How to Identify Amazon Errors
How to Fix Common Amazon Errors
Permissions Errors
Full general Description Errors
Image Errors
ASIN / ID Errors
Summary
Updating Amazon's Production Catalog
Amazon's catalog includes products added past sellers, vendors, and Amazon. In order to sell your production on Amazon, you need to add an item to Amazon's catalog or create an offer for an existing item in the itemize.
Creating Offers and New Products
To create an offering, you need to send Amazon essential data like price, quantity, shipping details, and your Seller SKU.
When adding a new product to Amazon's catalog, you demand to transport detailed production information:
- championship, description, bullet points,
and technical attributes similar:
- weight, size, and color.
If you create a new product, Amazon will assign it an ASIN which is unique to each product.
It'south possible to provide Amazon the information for each product manually through its web-based admin panel. Alternatively, y'all can fill out and upload Excel-based file templates. Both are a bully place to begin as a new seller but are time-consuming and hard to scale upwards.
Feeds: A Amend Way
The optimal manner for professional sellers to send Amazon information is through an automated feed. Feeds assistance sellers manage hundreds or even thousands of products easily and systematically. A feed pulls source data from your eCommerce shopping cart or backend organisation and sends information technology to Amazon. Any changes in the source data can be communicated automatically to Amazon.
The style information appears in your source data oftentimes isn't suitable or optimized for Amazon. When looking for a feed solution provider, await for features that let you to hands manipulate the source information before it'south sent to Amazon.
You'll desire the ability to suit data to meet Amazon'south requirements and optimize information technology for Amazon-specific SEO and conversion characteristics. Without intelligent control over your feed, you gamble generating feed errors and low performing products due to poorly managed data.
The DataFeedWatch Solution
DataFeedWatch's Amazon feed solution has a powerful rule-based mapping engine that allows you to tailor production attributes earlier they're sent to Amazon. In improver, our integration includes Social club Management which allows you to sync orders between Amazon and your shopping cart. These functionalities aid sellers grow their businesses by automating routine eCommerce workflows.
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How to Identify Amazon Errors
Amazon aims for high-quality product descriptions and maintains strict requirements for data sent to the marketplace. When a feed fails to meet those requirements, Amazon uses codes to communicate errors to sellers.
Common errors stem from improper formatting, invalid data, missing data, lack of permissions, and many other bug. Understanding Amazon'south error codes and how to gear up them is critical for creating a healthy production feed.
Each time you lot send a feed, Amazon generates a feed processing report. You can access the report inside of Amazon Seller Cardinal or by electronic mail if you've opted-in. Your feed solution provider might also display the report within their platform.
Amazon feed processing report contains:
- an original record number,
- SKU,
- mistake lawmaking,
- error type,
- mistake message
Y'all'll employ the error code to find reference documentation (similar ours listed below) that will help you empathise why the error occurred and assistance yous create a programme of action.
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How to Fix Common Amazon Errors
Permissions Errors
Amazon Error 8026: Not Authorized to List Products in Category
Certain brands, ASINs, categories, and sub-categories require approval earlier yous tin can outset selling. You'll receive fault 8026 when you submit product data for a category or sub-category that you lot're not authorized to sell in.
Here are categories requiring approval from Amazon:
- Automotive & Powersports,
- Collectible Coins,
- Amusement Collectibles,
- Fine art,
- Music,
- Sports Collectibles,
- Video,
- DVD & Blu-ray,
- Watches.
Some categories are open at the summit level but contain sub-categories that require approval. Furthermore, come categories like Toys & Games require seasonal approvals.
How to set up Amazon Error 8026:
To prepare the error, you lot must request approving from Amazon. Hither are Amazon's instructions for applying for approval within your Amazon Seller Central account:
- From the Inventory menu, select Add a Product.
- Search for the item that you want to sell.
- In the search results, click the Listing limitations apply link next to the particular.
- Click the Request Approval button to begin the application process.
- To check the status of an awarding, return to the Add together a Product tool and click the Manage your selling applications link.
Amazon Error 8059: Restricted Detail
Amazon controls permissions for some individual ASINs. When you effort to send data to Amazon for a restricted production before you have approval, you'll get error 8059. Products that have been recalled by the manufacturer, take a high adventure of counterfeit, or have a loftier number of reported problems may go restricted.
How to set up Amazon Error 8059
The process for fixing private production permissions is the same as for categories. Here are instructions for applying for approval within your Amazon Seller Cardinal account:
- From the Inventory carte, select Add a Product.
- Search for the item that you desire to sell.
- In the search results, click the List limitations apply link adjacent to the particular.
- Click the Request Approval button to begin the awarding process.
- To check the condition of an application, return to the Add together a Production tool and click the Manage your selling applications link.
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General Description Errors
Amazon Fault 90117: Product Description Exceeds the Character Limit
Amazon limits the length of some product attributes. You'll receive mistake 90117 if the data yous sent to Amazon exceeds the graphic symbol limit for a specified attribute.
How to Gear up Amazon Mistake 90117
- Check the number of characters allowed for a specific field by downloading the corresponding category-specific inventory file from the Add together Products via Upload section of your Amazon Seller Central account.
- Then check the Accustomed Values cavalcade on the Data Definitions tab.
- Inside your feed, accommodate the number of characters to fit the accepted character limit.
Here is the maxiumum number of characters immune for common fields:
- Product Proper noun - 200 characters
- Product Clarification - 2000 characters
- Fundamental Product Features - 100 characters
- Brand Name - 50 characters
- Model Name - 50 characters
- Model Number - 40 characters
- Manufacturer Part Number - xl characters
For DataFeedWatch users, the application knows the character limits for Amazon product attributes and will automatically truncate inputs based on Amazon's requirements. At any fourth dimension, you can apply regular expressions (rules that perform operations on inputs) to trim your source information down to a certain number of characters.
Begin past navigating to the Map Fields folio of your Amazon template and follow the steps beneath:
- Notice the Amazon attribute you want to truncate
- Click on Edit Values
- In the pop-up, choose Replace single value under Mapping Blazon
- Select the utilise regexp checkbox
- Enter the follow regexp string into the first Input field (where ten is the number of characters from the left):
- ^(.{x}).* - Enter the follow regex string into the first with field:
- $1
Don't forget to salve your changes. You tin can check the results by clicking the Preview button.
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Amazon Error 90122: Product Description Contains HTML
Amazon does not support HTML tags. Fault 90122 occurs when the data you send to Amazon contains HTML.
How to gear up Amazon Error 90122
For the product receiving the fault, bank check the fields in your feed that are probable to incorporate HTML (eg. product title, description, and bullet points). Remove any HTML and resubmit your feed.
For DataFeedWatch users, you tin can remove HTML from your source data by using regular expressions. Brainstorm by navigating to the Map Fields page of your Amazon template and follow the steps below:
-
Find the Amazon attribute you want to truncate
-
Click on Edit Values
-
In the popular-upward, choose Remove unmarried value under Mapping Blazon
- Select the employ regexp checkbox
- Enter the follow regexp string into the first Input field <[^>]*>
Don't forget to salve your changes. Y'all can check the results past clicking the Preview button.
Pro Tip: While Amazon states that they don't provide back up for HTML tags at all, there are a few minor unpublished exceptions. The primary production description field does permit these basic HTML tags:
- Assuming Text <b></b>
- Line Interruption <br>
- Paragraph <p></p>
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Amazon Error 8016: Not Plenty Production Information to Create Variation Human relationship
A variation human relationship is a connection between parent and kid products on Amazon. Take for example a shoe with multiple sizes. The child products are the specific size variations of a generic parent product.
To create a variation relationship with a feed, you need to provide the same Variation Theme value (eg. SizeColor, ColorName, SizeName) for both the parent and its child products. For each child product, you also need to provide the specific variation data (small, medium, blue, light-green, etc) related to the Variation Theme.
It's worth mentioning that when fault 8016 impacts i product of a production family, and it will stop the whole product family from being created in Amazon.
How to Fix Amazon Mistake 8016
The most mutual causes for error 8016 are:
- Submitting different Variation Themes for the parent SKU and its related child SKUs.
- Missing variation attributes for the variation theme of child SKUs.
Check that the parent production and its kid products have the aforementioned Variation Theme (eg. SizeColor). So cheque that the child product has values for the relevant variation fields (eg. Color and Size).
There are dozens of Variation Themes and they're specific to the production's category. Check which Variation Themes are allowed for your production by downloading the corresponding category-specific inventory file from the Add together Products via Upload section of your Amazon Seller Key account. Then bank check the Variation Theme cavalcade in the Valid Values tab.
For DataFeedWatch users, the Variation Theme aspect already contains a static list of accepted input values. Begin past navigating to the Map Fields page of your Amazon template and follow the steps below:
Detect the Optional fields for variants section
Find the Variation Theme field
Select Add static value in the dropdown
Select an option from the adjacent select static value dropdown
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Amazon Error 99003: Missing Required Value for the Specified Variation Theme
Like error 8016, fault 99003 is related to product variation data.
Amazon only accepts specific values for variations for each Variation Theme. Each variation (eg. size, color) has a list of accepted values (eg. 40, 41, blood-red, purple). If you send Amazon data that isn't an accepted value or leave the field blank, and then y'all'll get error 990003.
How to gear up Amazon Fault 99003
F irst, check which Variation Theme you've selected for your product. Next check which values are accepted for the variations within that theme.
Check which variation values are allowed for your product by downloading the respective category-specific inventory file from the Add Products via Upload department of your Amazon Seller Cardinal account. Open the Valid Values tab and check the variation columns that chronicle to the Variation Theme you chose for that product.
For example, if you chose Variation Theme = "size-fabric", so the accepted variation values are in the "size_map" and "material" columns of the Valid Values tab.
For DataFeedWatch users, variation attributes contain a static list of accepted values. The process for selecting a static value for variation attributes is the same equally for the Variation Theme. Meet the debugging steps under Fault 8016.
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Amazon Mistake 8560: Missing Required Attributes
This error 8560 occurs when your feed has missing or invalid values for the required fields.
Common causes of this error are:
- Invalid values for a specific attribute
- Required fields are missing in the feed
- Product ID does not friction match any ASINs
How to gear up Amazon Mistake 8560
Check which fields are required past downloading the corresponding category-specific inventory file from the Add Products via Upload section of your Amazon Seller Key account. Then bank check the Required? and Accustomed Values columns on the Information Definitions tab.
For DataFeedWatch users, if the product aspect in your selected template isn't visible by default, and then you'll need to add it. Click on the Add Optional Fields push nether the Optional Fields section and select from the list inside the pop-up.
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Amazon Mistake 99010: Missing or Conflicting Values for Conditionally Required Fields
Error 99010 occurs when the values for ane or more fields in a conditionally related group are missing or in conflict. A field is conditionally required when some other carve up but related field is populated offset.
For case, when Sale Cost is populated and then Auction from Appointment and Sale Terminate Engagement must as well be populated.
How to fix Amazon Error 99010
Make certain that all attributes of a conditionally required group are populated with valid values.
Check which fields are conditionally required by downloading the corresponding category-specific inventory file from the Add Products via Upload section of your Amazon Seller Central account. So bank check the Accepted Values columns on the Data Definitions tab.
Delight note that the Required? column tin can say "optional" for a conditionally required field. The field becomes required only when you fill in a divide only conditionally related field first.
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Amazon Error 90057: Invalid Values
Similar to fault 8560, error 90057 is caused by invalid values in your feed. This error happens when you submit a value that is not one of the pre-determined values accepted for a specific field.
For example, if you ship "Summer" as a value in the Seasons field when the accepted values for this field are "Autumn-Wintertime" and "Spring-Summer". The information you submitted makes logical sense, but it doesn't exactly match Amazon'south valid values.
How to fix Amazon Fault 90057
Check which values are accustomed for the field receiving the error by downloading the respective category-specific inventory file from the Add Products via Upload section of your Amazon Seller Central business relationship. So cheque the Accustomed Values columns on the Data Definitions tab.
For DataFeedWatch users, the field input options contain a static list of accepted values when applicable. At whatever fourth dimension you can create a rule to overwrite a specific string into another string. In the example below, "summer" is replaced by "spring-summer".
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Epitome Errors
Amazon Error 20008 / 20009 – Invalid Image Size
Amazon has specific image size requirements. Error 20008 occurs when the image'south short side doesn't meet the minimum pixel requirement. Error 20009 occurs when the long side doesn't come across the minimum pixel requirement.
How to set Amazon Error 20008 / 20009
Yous'll need to resize your images if they don't run into Amazon's prototype size requirements.
Bank check the specific epitome size requirements by downloading the corresponding category-specific inventory file from the Add Products via Upload department of your Amazon Seller Fundamental account. And then bank check the Accepted Values cavalcade on the Information Definitions tab.
You lot tin also refer to the style guide for your production category.
Amazon Error 20004: Unable to Download the Image from URL
Fault 20004 occurs when Amazon cannot download the image from the URL provided. Common causes are that no paradigm exists at the URL or the URL is actually a redirect to the prototype. Other possible causes are server timeouts and server constraints where the epitome is hosted.
How to Fix Amazon Mistake 20004
- Re-create/paste the URL into a web browser. If no paradigm appears, Amazon also cannot access the image. You lot should provide a different, valid URL.
- If the prototype appears, cheque the URL shown in the accost bar and compare information technology to the one sent to Amazon. If they are different, then the URL y'all submitted is an HTML redirect. You should resubmit using the URL from the address bar.
- If the paradigm appears, then information technology's possible Amazon couldn't access the prototype at the time the feed was sent. This could exist due to temporary network or server issues. Endeavour resubmitting the feed.
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ASIN / ID Errors
Amazon Error 8541/8542: Product ID Matching Fault
Error 8541 and error 8542 occur when your product ID (UPC, EAN, JAN, ISBN) corresponds to one or more than ASINs, but the other attributes provided (title, brand, colour, size, etc.) do not friction match the data already collected past Amazon.
Generally, in that location is a 1-1 relationship between production IDs and ASINs. Remember that Amazon only allows i ASIN and product page per unique particular. Also, product ID'due south like UPCs and EANs should be unique for each particular.
Amazon will reject your data if you try to create a new ASIN with a UPC or EAN that belongs to an existing ASIN. The same goes if Amazon believes that yous want to update an ASIN with values that don't friction match that product.
Common causes of error 8541/8542:
- Reusing UPCs and EANs. Barcodes are expensive and manufacturers may determine to reuse old codes. This is problematic when those codes belong to existing ASINs.
- The production ID sent to Amazon for a particular item is incorrect. For instance, you've erroneously assigned duplicate UPCs to multiple products in your source information.
How to Set Amazon Error 8541/8542
Check if the ASIN plant by Amazon matches the item you really intended to sell.
- If the ASIN and your production match, so apply the ASIN as the product ID instead of your UPC or EAN and resubmit your information.(See instructions below for DataFeedWatch users).
- If the ASIN and your product don't match, and so it's likely that your source data is incorrect. Make certain that you assigned the correct UPC or EAN to that item.
Check if the UPC or EAN attached to the ASIN on Amazon is correct.
- Sometimes Amazon'southward itemize contains errors. Apply a database similar UPCItemDB or simply enter the barcode into Google to see what production belongs to that barcode. If y'all detect conflicts with Amazon, and so contact Amazon support.
For DataFeedWatch users, in order to send Amazon the ASIN:
- The Product ID field input should contain your ASIN
- The Product ID Type should be set to "ASIN"
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Amazon Fault 8566 – No ASIN Match and Not Eligible for ASIN Cosmos
When you successfully submit production data to Amazon, this will result in either matching to an existing ASIN or creation of a new ASIN.
When y'all run across mistake 8566, Amazon cannot lucifer your product data to an existing ASIN and you don't have the privileges to create a new ASIN.
Common causes of this mistake:
- You've erroneously assigned the wrong product ID to your item.
- Yous don't accept ASIN creation privileges considering yous're a new seller or yous've created too many ASINs within the last week.
How to set up Amazon Error 8566
Decide if your goal is to 1) friction match to an existing ASIN or two) create a new ASIN.
If you are trying to friction match to an existing ASIN, so double cheque that the production ID you've sent to Amazon belongs to detail that y'all really want to sell.
- If your product ID is an ASIN, then search the ASIN on Amazon and see if the product detail page matches your product.
- If your product ID is a GTIN, so cantankerous check your product against a GTIN database like UPCItemDB or a build sail provided past the manufacturer.
If you want to create a new ASIN and you're a new seller, then you'll need to establish a sales history first earlier you lot can create an ASIN. If you're an established seller, so you'll demand to await until your ASIN creation limit refreshes past waiting a day or more than.
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Summary
Sending product information to Amazon is not always an easy task. You can assistance yourself past using an automated feed to systematize your workflow. You may encounter feed errors, only hopefully our guide helps you solve the about common problems.
Recollect when selecting an automated feed solution, to choose one that lets you easily edit your source data. It's important that y'all can manage your information so information technology meets Amazon data requirements and is optimized for Amazon SEO.
DataFeedWatch helps you with both. Nosotros accept a powerful, rules-based engine for listing products on Amazon listing. Plus we have an Amazon order management solution. Contact our sales team and notice out how we can assist you grow your concern.
Other Amazon manufactures you may observe useful:
- What is Amazon ASIN number & how to become it?
- Quick Introduction to Amazon Pricing Strategies
- How to Create the Best Amazon Product Listings
- The Truth about Selling on Amazon: 8 helpful Pros and Cons
- Amazon Seller Central Inside Out | The 2020 Definitive Guide
- Ironclad Tips to Win the Buy Box and Sell More on Amazon
- Amazon FBA vs FBM: Which Solution Is Best For Your Business?
- How to Optimize Your Amazon Listing for Mobile in 2021
Source: https://www.datafeedwatch.com/blog/amazon-errors
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