Troubleshoot sound or video issues with uploads on YouTube

If you're having bug with the sound or video of your upload, try these troubleshooting steps to solve the consequence.

Audio issues

Audio and video are out of sync

Brand certain the durations of your sound and video tracks are the aforementioned. If your sound track is shorter or longer than your video, your audio and video may not sync correctly.

To edit your audio and video tracks, use a video editing software before uploading your content to YouTube.

Audio plays on a computerbut not on a mobile device

If your video's sound is playing correctly on a reckoner merely non on a mobile device, your sound may accept poor mono compatibility.

Videos frequently have stereo audio, which contains audio for left and right speakers (similar headphones). Virtually mobile devices only have 1 speaker. When your mobile device plays stereo audio, it has to convert it to mono (single speaker) audio before your video plays.

If the audio in your video has poor "mono compatibility", the mono conversion procedure can reduce the sound quality or mute the audio. This trouble oft happens when several sound recordings are used into one video.

Make sure your sound is "in phase."

Other audio or video issues

Editing your video'south settings tin can solve mutual sound and video problems. To review and change your video's settings:

Open the video in a video editing program

To open up your raw video, use a video editing plan on a reckoner. If y'all recorded your video on a mobile device, you can open the video using a mobile editing app.

Verify video settings

In your video editor, double check that your video settings friction match our recommended upload settings.

Video settings:

  • Pinch Type: H.264
  • Frame Rate: 24, 25, 30, 48, 50, lx FPS rates are preferred. Other less-mutual frame rates similar 23.98, 29.97, and 59.94 are also adequate.
  • Data Rate: Automatic
  • Cardinal Frames: Automatic
  • Frame Reordering: Unchecked

Audio/Sound settings:

  • Format: AAC-LC
  • Bitrate: 128 kbps - 256 kbps
  • Sample charge per unit: 44100 or 48000

Other settings:

  • Size: Choose the original size of the video

Relieve and export

Once the video has the recommended settings, re-upload the video on YouTube.

Video issues

New video can't be played in higher qualities (4K, 1080p)

When yous upload a video, it will initially be processed in a low quality. This procedure helps you complete the upload menstruation faster. Higher qualities, such as 4K or 1080p, tin can accept more time to process. While this processing happens, your video may seem to be missing higher qualities for several hours.

If you'd like new uploads to be available in all qualities, effort uploading your video as unlisted first. Y'all tin can later brand your video public one time all qualities are available. Learn more most video quality for new uploads.

Annotation:College qualities similar 4K may not be bachelor on specific devices or browsers because of platform limitations.

Colors aren't displaying correctly

If colors aren't showing correctly, make certain your video's transfer characteristics, colour primaries, and colour matrix coefficient metadata friction match how the video was mastered.

  • Non-HDR videos: Utilize BT.709
  • HDR videos: Learn more than

If colors nonetheless aren't rendering correctly, it may be due to your browser or device. To isolate the trouble, examination your original video andyour YouTube upload on other browsers.

Other audio or video bug

Editing your video'south settings can solve common audio and video problems. To review and change your video's settings:

Open the video in a video editing plan

To open up your raw video, use a video editing program on a computer. If you recorded your video on a mobile device, you can open the video using a mobile editing app.

Verify video settings

In your video editor, double bank check that your video settings match our recommended upload settings.

Video settings:

  • Compression Type: H.264
  • Frame Rate: 24, 25, 30, 48, 50, 60 FPS rates are preferred. Other less-mutual frame rates like 23.98, 29.97, and 59.94 are also acceptable.
  • Information Rate: Automated
  • Central Frames: Automatic
  • Frame Reordering: Unchecked

Audio/Sound settings:

  • Format: AAC-LC
  • Bitrate: 128 kbps - 256 kbps
  • Sample rate: 44100 or 48000

Other settings:

  • Size: Choose the original size of the video

Salvage and consign

One time the video has the recommended settings, re-upload the video on YouTube.

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